Shipping policy

UAE Deliveries

Complimentary delivery is offered on orders above AED 500

A flat rate of AED 17 applies to orders below AED 500

 

Delivery Options

Next Day Delivery: AED 17

Same Day Delivery Across the UAE: AED 25 (Orders placed before 12:00 PM)

Priority 4 Hour Delivery Within Dubai: AED 35 (Orders placed before 3:30 PM)

International Deliveries

Complimentary express shipping on orders above USD 400

All international orders are dispatched via DHL Express Worldwide

Orders are typically delivered within 3–5 business days.

 

North America

(Canada & United States)

DHL Express: AED 90

Europe & United Kingdom

DHL Express: AED 75

 

GCC & Middle East

DHL Express: AED 65

Each international shipment is handled as a bespoke dispatch, carefully documented and fully traceable from our atelier to your door.

 

Duties & Taxes

All international orders may be subject to customs duties or import taxes imposed by the destination country.
These charges are the responsibility of the client and are not included in the item price or shipping fee.
By Pegah Atelier cannot assume responsibility for customs delays or charges.

Order Processing

Once your order is confirmed, it is inspected and hand packed by our atelier team.
You will receive a tracking number once your piece departs.
All deliveries require a signature upon receipt to ensure safe and verified arrival.

Additional Information

Should you have any questions regarding the delivery or tracking of your order, please contact contact@bypegahatelier.com